Privacy Policy

A LEGAL DISCLAIMER

Legacy Windows ("Legacy Windows," "we," "our," or "us") is committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how information is collected through our website, advertising platforms, communication channels, and third-party lead services.
 
This policy applies to information collected through:

Our Website and Online forms
Phone calls, text messages, and email communications
Google Services (including Google Ads, Google Analytics, and Google Local Services)
Meta platforms (Facebook and Instagram)
Third-party lead services(including Thumbtack, HomeAdvisor, and Angi)
Embedded media, maps, and videos

Information We Collect

Information You Provide Directly
We may collect personal information you voluntarily provide, including:
Full Name
Email Address
Phone Number
Home Address, city, state, or Zip code
Property details related to windows or doors
Any information submitted through contact forms, quote requests, appointment scheduling, or lead forms

Information from Third-Pary Platforms

We may receive personal information from third-party services when you submit a request through their platforms, including but not limited to:
Google (Ads, Analytics, Local Services Ads)
Facebook and Instagram (Meta lead forms and advertising)
Thumbtack
HomeAdvisor
Angi (Angi Leads)
The information we receive depends on your privacy settings and consent provided to those platforms
How We Use Your Information
Add a Title
Information collected may be used to:
Respond to inquiries and quote requests
Schedule consultations and appointments
Communicate via phone, email, or text message
Provide customer service and follow-up
Improve our services, website, and user experience
Measure advertising effectiveness and lead performanc
Maintain internal records and reportingComply with legal, regulatory, or contractual requirements
Legacy Windows does not sell your personal information.

Advertising & Tracking Technologies

We use advertising and analytics tools that may include:
Google Analytics
Google Ads conversion tracking
Google Local Services Ads
Meta Pixels (Facebook & Instagram)
These technologies may use cookies, pixels, or similar identifiers to collect information about your interaction with our website and advertisements.
You may manage ad preferences or opt out of certain tracking through:
Google Ad Settings
Facebook Ad Preferences
Your browser’s privacy settings

Cookies & Similar Technologies

Our website uses cookies and similar technologies to:
Ensure proper site functionality
Analyze traffic and usage patterns
Improve marketing performance
You may disable cookies through your browser settings; however, doing so may limit website functionality.
Phone Calls and Tracking
Phone calls to and from Legacy Windows may be monitored or recorded for:
Quality assurance
Training purposes

Customer Service

By contacting us, you connect to such monitoring where permitted by law.
Text Messaging (SMS Compliance)
If you provide your phone number, you consent to receive calls and or text messages from Legacy Windows related to your inquiry or requested services.
Message and data rates may apply
Message frequency may vary
You may opt out at any time by replying STOP to any text message
We do not send unsolicited marketing messages unrelated to your inquiry.

Information Sharing & Disclosure

We may share information only as necessary to:
Provide requested services
Work with trusted service providers (CRM, scheduling, communication tools)
Comply with legal obligations
All third parties are required to protect your information and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as necessary to:
Fulfill Service requests
Maintain business records
Comply with legal or regulatory obligations

Data Security

Legacy Windows uses reasonable administrative, technical, and physical safeguards to protect personal information. While no system is completely secure, we strive to protect your data using industry-accepted practices.

Your Privacy Rights

You have the right to:
Request access to your personal information
Request correction or deletion of your data
Opt out of communications
Requests may be submitted using the contact information below.
Third-Party Links & Embedded Content

Our website may include links to third-party websites or embedded content 
 
Our website may include links to third party websites such as videos, maps, or social media features. Legacy Windows is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies. 

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
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Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
Email: info@legacywindows.net
Phone: (404)-781-9329

TERMS & CONDITIONS 
 
You should create a standalone page titled “Terms & Conditions” and link it in the footer.
Terms & Conditions
Last Updated: [Insert Date]
Welcome to the Legacy Windows website. By accessing or using this website, submitting information, or requesting services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use this website.

Use of Website

This website is provided for informational purposes and to allow users to request information or services from Legacy Windows. You agree to use this website lawfully and not for any prohibited or unauthorized purpose.
Service Information

All information on this website is provided for general informational purposes only. Product availability, pricing, services, and timelines may vary based on location, property conditions, and other factors. Submitting a form or request does not constitute a contract or guarantee of service.

Communications Consent

By submitting your contact information through this website or a third-party platform, you consent to be contacted by Legacy Windows via phone call, text message, or email regarding your inquiry or services.
Message and data rates may apply. You may opt out of text communications at any time by replying STOP.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Legacy Windows and may not be copied, reproduced, or used without prior written consent.
Third-Party Links
This website may contain links to third-party websites. Legacy Windows is not responsible for the content, accuracy, or privacy practices of these external sites.

Limitation of Liability

Legacy Windows is not liable for any damages arising from the use of this website or reliance on information provided herein. Use of this site is at your own risk.

Changes to Terms

Legacy Windows reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

Contact Information

For questions regarding these Terms & Conditions, please contact:
Legacy Windows

Email: info@legacywindows.net

Phone: (404)-781-9329